Author Archives: Don Koenig

• Real Life Patient Experience with Orthopedic Surgery and Why Gravity Sucks

  2/8/2012 | Don Koenig

  It was a gorgeous sunny day in Jamaica. As I enjoyed the tropical scenery (and not paying attention) I slipped and fell injuring my rotator cuff – I needed surgery.

  After getting a second opinion (they said I was ugly too), I selected one of the top Orthopedic Surgeons in Charlotte to do the procedure. The pre-surgery consultation was conducted at his office, a beautiful facility with the latest in computers and diagnostic equipment. However, the pre-surgery instruction packet consisted of two obviously copied pages that told me the following: Continue reading →

  Posted in:  Patient Experience  |  Tagged ambulatory solutions, care continuum, healthcare technology, home healthcare, interactive patient care systems, orthopedic surgery, patient engagement, patient experience, post-discharge solutions, pre-admission solutions, recovery, skylight healthcare  |  2 Replies